Terms of Use

Last updated: August 2026

Definition and acceptance

This document forms a binding agreement between you and RAFD Business Analysis ("RAFD", "we"), and governs your use of rafd.online and any services requested through it. By using the website you confirm that you have read, understood and agreed to be bound by these terms.

If you do not accept any clause of these terms, please stop using the website.

Definitions

• "Website": rafd.online and all of its sub-pages.
• "Services": the advisory and analytical services RAFD provides, including feasibility studies, market research, financial modelling, KPIs, strategic planning and business development.
• "Client": any natural or legal person contracting with RAFD for the Services.
• "Scope of work": the written document setting out the agreed deliverables, durations and cost.

Use of the website

The website is provided to present our services and to let you contact us. You undertake:

• Not to use the website for any purpose contrary to the laws in force in the Kingdom of Saudi Arabia.
• Not to attempt unauthorised access to any part of the website, its systems or its servers.
• Not to use automated tools to harvest content or to send requests at volumes that degrade performance.
• That the information you provide is accurate, complete and current.
• Not to impersonate another person or entity when contacting us.

Nature and scope of the services

RAFD's services are advisory and analytical, produced from the information the client supplies and from market sources available at the time of the work.

• Each engagement is defined in a written scope of work signed before execution begins.
• Prices shown on the website are indicative and start from the amounts stated; the final price is fixed in the formal proposal.
• Any work outside the signed scope requires a written addendum stating the deliverable, duration and additional cost.
• RAFD does not provide licensed legal advice, certified accounting services or statutory audit, and our outputs do not replace a qualified professional opinion where one is required.

Client obligations

So that we can deliver accurate work, the client undertakes to:

1. Provide the necessary data and documents within the agreed timeframe.
2. Ensure the information supplied is accurate and that it is lawfully entitled to share it with us.
3. Nominate an authorised representative for communication and sign-off.
4. Adhere to the payment schedule agreed in the contract.

Delay in providing data extends the delivery period by an equivalent duration and is not treated as a breach on our part.

Intellectual property

All website content — including the logo, trade name, text, designs and graphics — is owned by RAFD and protected under the intellectual property laws of the Kingdom. It may not be copied, republished or used commercially without prior written permission.

Rights to use project deliverables transfer to the client upon settlement of all amounts due. RAFD retains ownership of the methodologies, templates, tools and generic models used in producing them, and the right to reference the nature of the work in its professional record without disclosing any confidential information.

Limitation of liability

• The website is provided "as is" with no warranty of uninterrupted or error-free operation.
• RAFD is not liable for indirect or consequential damages, loss of profit or loss of opportunity arising from use of the website or reliance on its general content.
• RAFD is not liable for decisions the client takes on the basis of deliverables, nor for the results of implementing them.
• RAFD is not liable for conclusions built on inaccurate or incomplete data supplied by the client.
• In all cases, RAFD's total financial liability shall not exceed the amounts actually paid for the engagement in dispute.

Confidentiality

We keep confidential all information we access during the work and sign a non-disclosure agreement before receiving any data. Access is restricted to project team members only.

This does not extend to disclosures required by order of a competent judicial or regulatory authority in the Kingdom, in which case we notify the client unless the law prevents us from doing so.

Prices, payment and VAT

• All prices are in Saudi riyals and include value added tax at 15% under the applicable regime.
• A compliant tax invoice is issued for each instalment.
• Instalments are tied to delivery milestones as defined in the contract.
• Instalments may be paid online by mada, Visa or Mastercard (and Apple Pay where available) through the N-Genius payment gateway operated by Network International, or by bank transfer.
• Card details are entered directly on the gateway provider's secure payment page; they never pass through or are stored on RAFD's systems.
• RAFD may suspend work temporarily if payment falls overdue, after written notice.

For full details on cancellation and refunds please see the Refund Policy.

External links

The website may contain links to third-party sites. These are provided for convenience only, and we accept no responsibility for their content or privacy practices.

Changes to these terms

RAFD may amend these terms at any time, and the version published on the website applies from its publication date. We recommend reviewing this page periodically. Existing engagements remain governed by the terms in force at signature unless otherwise agreed in writing.

Governing law and dispute resolution

These terms are governed by and construed under the laws in force in the Kingdom of Saudi Arabia.

Should a dispute arise, the parties will seek an amicable settlement within 30 days of written notice. Failing that, jurisdiction lies with the competent judicial authority in Riyadh.

Contact

For any question regarding these terms:

• Email: [email protected]
• Phone: +966 55 646 9879
• Address: Riyadh, Kingdom of Saudi Arabia